Play Safe Stay in Control Philippines

ph 711 Responsible Gaming

Gaming is meant to be fun. At ph 711, we want every Filipino player to enjoy the experience safely — with the right tools, clear limits, and the confidence to stay in control at all times.

Set your own deposit limits anytime Take a break with our cool-off feature Self-exclusion available on request Track your gaming activity in real time Support team available 24/7 for Filipino players Gaming should always be entertainment, not a solution Set your own deposit limits anytime Take a break with our cool-off feature Self-exclusion available on request Track your gaming activity in real time Support team available 24/7 for Filipino players Gaming should always be entertainment, not a solution

Our Commitment to Safe Play

ph 711 takes responsible gaming seriously. We provide every Filipino player with practical tools and clear guidance to keep gaming enjoyable and within healthy boundaries.

Set Your Own Limits

You decide how much you deposit, how long you play, and how much you wager per session. Deposit limits, loss limits, and session time limits are all available directly from your account settings. Changes to lower limits take effect immediately, giving you instant control whenever you need it. Raising a limit requires a 24-hour cooling period to protect you from impulsive decisions. These tools are free, easy to use, and always available to every registered player on ph 711.

Take a Break Anytime

If you feel like you need some time away from gaming, our cool-off feature lets you pause your account for a set period — from 24 hours up to several weeks. During a cool-off period, you will not be able to log in, place bets, or receive promotional messages from us. This is a quick, no-questions-asked option that you can activate from your account dashboard at any time. We believe that stepping back is a sign of strength, and we make it as easy as possible for Filipino players to do so. Your account and balance remain safe while your break is active.

Self-Exclusion Option

For players who feel they need a longer break, ph 711 offers a self-exclusion programme that closes your account for a minimum of six months. Once self-exclusion is activated, it cannot be reversed until the full period has elapsed — this is intentional, to give you a genuine, uninterrupted break from gaming. To request self-exclusion, contact our support team at [email protected] and we will process your request promptly. We will also remove you from all marketing lists for the duration of your exclusion. We encourage any player who feels their gaming is becoming a problem to use this option without hesitation.

Know the Warning Signs

Problem gambling can affect anyone. Recognising the early signs is the first step toward getting back in control.

Behavioural Warning Signs

  • Spending more money than you planned to
  • Chasing losses by placing bigger bets
  • Feeling restless or irritable when not playing
  • Neglecting work, family, or daily responsibilities
  • Borrowing money or selling items to fund gaming
  • Lying to friends or family about how much you play

Emotional Warning Signs

  • Using gaming to escape stress or negative feelings
  • Feeling anxious, depressed, or guilty after playing
  • Thinking about gaming constantly throughout the day
  • Feeling unable to stop even when you want to
  • Experiencing mood swings tied to wins and losses
  • Prioritising gaming over personal relationships

If you recognise any of these signs in yourself or someone you know, please reach out to our support team at [email protected] or contact the Philippine Amusement and Gaming Corporation (PAGCOR) helpline. You are not alone, and help is always available. Gaming should be a source of entertainment — not stress, debt, or hardship. Taking action early makes a real difference.

Tools Built Into Your Account

Every ph 711 account comes with a full set of responsible gaming controls — no extra steps, no waiting, just straightforward tools that put you in charge.

Deposit Limits

Cap how much you can add to your account daily, weekly, or monthly. Limits apply instantly when reduced.

Loss Limits

Set a maximum amount you are comfortable losing in a given period. Once reached, betting is paused automatically.

Session Timers

Receive a reminder or automatic logout after a set session duration so you always know how long you have been playing.

Activity History

View a full log of your bets, deposits, and withdrawals at any time. Transparency helps you stay aware of your habits.

Need Help or Have Questions?

Our support team is available around the clock for Filipino players. Whether you want to set a limit, take a break, or just talk to someone, we are here for you.

Already a member? Log in to access your responsible gaming tools. Questions? Email us at [email protected]